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Terms of Business

 

Terms:

All orders will be shipped COD unless other arrangements have been made. Yoshimura reserves the right to specify collection by certified check, money order, or company check. Personal checks are not accepted. Dealers wishing to open an account should request an application. All open accounts are paid 30 days from invoice date.

 

Shipping:

All orders are FOB Chino, California. Orders received before 2:30 PST will ship the same day or the next business day if the item is in stock. We will ship by the most reasonable means based on the volume of the order, unless otherwise specified.

 

Special Orders:

All special order items must be paid in full before the order is placed. These items are non-returnable and no refund will be given. All special order items will be shipped freight collect.

 

Liability:

The purchaser of any parts releases the manufacturer of those parts and Yoshimura from all liabilities pertaining to use of the parts. The purchaser recognizes that any alteration or modifications to any motorcycle may increase the risk of accident and/or injury and may also render the motorcycle illegal for use on public roads.

 

Returns:

No item will be accepted for return without prior approval. All approved returns must be accompanied with a return authorization (RA) number and must be in new and unused condition. All RA numbers must be clearly displayed on the outside of the box. All returns are subject to restocking fees, not to exceed 20%. No return will be accepted on closeout or discontinued items, or purchases older than 90 days. Refunds are issued in the form of like payment. All refused shipments are subject to a 20% restock fee and all applicable freight charges.

 

Claims:

Since ownership of product transfers at the FOB point, claims for damaged, lost, or short shipments must be made directly to the carrier.

 

The Warranty:

All Yoshimura of America, Inc. exhaust systems carry a limited one-year warranty against defects in workmanship and/or materials.

 

Acoustical Assurance Period:

All Yoshimura Signature Series Exhaust Systems (EPA Noise Compliant) carry an acoustical assurance period of 12 months or a distance of 6,000 kilometers (3,729 miles) after the time of sale to the ultimate purchaser, whichever occurs first.

 

Who is Covered:

This warranty is provided to the original purchaser of the exhaust system.

 

What Voids the Warranty:

  1. Abuse, misuse, improper installation and modifications.
  2. No proof of purchase at the time of warranty. Claimant must provide proof of purchase (original receipt or invoice) and a warranty authorization number obtained from Yoshimura.
  3. Finishes with discoloration or rust due to inclement weather conditions, exposure to salt, exposure to chemicals, or lack of maintenance by the customer are not covered.
  4. Electrical parts are not covered under warranty.

 

Extent of Warranty:

Any defective exhaust system properly returned to Yoshimura will be repaired or replaced by Yoshimura. Yoshimura is not responsible for any other expense incurred by the customer under the terms of this limited warranty, nor is Yoshimura responsible for any damages, either consequential, incidental, special, contingent, or otherwise, or expenses or injury arising directly or indirectly from the use of exhaust system. Any exhaust system returned to Yoshimura must be sent at the customer's expense along with the proof of purchase and the warranty authorization. Yoshimura reserves the right to determine whether the terms of warranty, set out above, have been properly followed. In the event that the terms are not followed, this warranty is void. Yoshimura is the sole determinate of abuse, misuse, installation errors and modifications and should any of these be found, this warranty is void. The duration of any and all implied warranties are limited to the duration of the express warranty. All incidental or consequential damages are hereby excluded. The warranty gives you specific legal rights and you may have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.

For International customers, please contact your dealer or distributor regarding warranties.

 

Technical Questions:

See your local dealer or contact Yoshimura R&D directly at 1-800-634-9166 or sales@yoshimura-rd.com